Keynote 18 - The AI Operating Model Advantage: Why Winning with AI Requires Rewiring the Organization
AI is everywhere, but enterprise-wide impact remains elusive. The reason is increasingly clear: most companies are putting powerful new technology into organizations designed for a pre-AI world. They automate tasks, add copilots and deploy agents, while leaving the underlying workflows, decision rights and management structures largely untouched. The next wave of AI value will come from changing that. For industrial companies in particular, AI creates an opportunity to rethink not only individual tasks, but how expertise, decisions and work flow across the enterprise. This session will explore why AI winners are moving beyond productivity to redesign their operating models around AI: concentrating on the few domains where AI can create strategic advantage, rewiring end-to-end workflows rather than bolting AI onto existing processes, and building organizations in which humans and AI agents work together at a fundamentally different speed and scale.