Use Case 3 - AI Voice Agents: From Pilot to Production
Voice AI has left the lab. Enterprises are putting AI voice agents in front of real customers, and the gap between a promising pilot and a production deployment is where many projects stall. Drawing on deployments across multiple industries, we'll examine what it takes to run voice agents at enterprise scale: the barriers that most often derail adoption, the technical foundations production demands (real-time latency, accuracy on real-world audio, predictable cost), and the operational groundwork that separates a compelling demo from a system customers rely on. Attendees will leave with a clear view of how leading companies moved from proof of concept to production, the mistakes that cost them time, and a practical framework for deploying voice AI that holds up in live customer conversations.
