Biography
Tyler Foster is Chief Product & Technology Officer at BizAway, with more than 23 years of experience building software, hardware, and platform teams. He combines deep technical leadership with product strategy, and his background spans distributed systems, machine learning, client development, innovation, and adaptive system design.
He previously served as President and Chief Technology Officer at Evolv AI, where the focus is on creating AI-driven experiences that think more like a designer, blending technology with usability and visual quality. That gives him a strong perspective on how AI can improve both the intelligence and the experience of digital products.
His profile is especially relevant for audiences interested in product-led technology leadership, AI-powered travel and platform design, and the challenge of turning complex engineering into simple, compelling solutions.
Session
- AI For TechSpeaker
Keynote 44 - Your User Is Asleep at 3am. What Is Your Agent Allowed to Do?
Wednesday 23 September, 12:20 – 12:35Main StageAlmost every agent at this conference assumes there's someone there to answer it. Ours often can't be: the traveller is in the air, asleep, or standing at a gate at three in the morning. That changes what you have to build. A booking isn't a transaction — it's a workflow that can break for weeks. Something has to hold the problem until it's resolved, know what it's allowed to do without asking, and know when to wake a human instead. Tyler Foster, CPTO at BizAway, on how a trip is modelled so that one delayed flight invalidates everything downstream of it, where the line sits between what an agent decides alone and what it escalates to a person, and what six months of defect data across two codebases decided about how much we were willing to let it do unattended.