Biography
Ryan McManus leads marketing at Newo, where he works with teams applying conversational AI to real customer-facing operations across industries including restaurants, dental practices, and home services. Ryan is a professor of entrepreneurship and a startup founder who is now helping companies realize the dream of hiring an AI employee.
Session
- AI For TodaySpeaker
Demo 15 - Beyond the Pilot: How to Give an AI Employee a Real Job
Tuesday 22 September, 17:00 – 17:25Demo RoomIt is easy to build an AI that can hold an impressive conversation. It is much harder to give it responsibility for actual work. Using examples from real deployments across restaurants, dental practices and home services, Ryan McManus breaks down the anatomy of an AI employee: the job it owns, the information it needs, the systems it can access, the decisions it is allowed to make, and the moments when it should hand work back to a human.