Biography
Neel Arora is Global Head of eCommerce at Nestlé, the world’s largest food and beverage company. Based in Barcelona, he leads Nestlé’s global eCommerce strategy, culture, and acceleration across brands and markets.
He has more than 20 years of experience in FMCG and digital commerce, with previous roles at PepsiCo and Amazon. His work spans commercial strategy, eCommerce growth, digital transformation, and the practical application of AI and data in marketing and commerce.
His profile is especially relevant for sessions on AI in commerce, AI-driven marketing, personalisation, retail media, and how large consumer companies are embedding AI into their commercial and customer-facing operations.
Session
- AI For TodaySpeaker
Panel 8 - Retail Rewired: AI from Storefront to Checkout
Tuesday 22 September, 15:30 – 16:10Panel StageFrom demand forecasting and dynamic pricing to AI stylists, smart inventory, and a checkout that knows you before you reach it — retail is being rebuilt aisle by aisle. And now agents are starting to shop on the customer's behalf, forcing brands to rethink who they're really selling to. Retail and e-commerce operators on what AI is already changing on the shop floor and online, and what breaks when real customers and real margins are on the line.