Biography
Jeff is the co-founder of Sense & Respond Learning and 5x author including Lean UX, Sense & Respond and Who Does What By How Much. He helps teams build customer-centric AI teams and strategies making sure that whatever is produced delivers value to the customer and to the business. He has spoken to and trained teams on 5 continents and in nearly every industry.
He is a sought-after keynote speaker as well as a leading voice on AI product management, customer-centric product development and customer/product discovery. He helps organizations build the teams that can make objective, evidence-based decisions through hands-on workshops, trainings, speeches and coaching.